Privacy Policy

Your privacy is important to us. This policy explains how HKYBEAUTY collects, uses, and protects your information when you visit our website or make a purchase.

Information We Collect

Account Information: Name, email address, phone number, and shipping/billing address when you create an account or place an order
Payment Information: Processed securely by Shopify Payments — we never store full credit card numbers
Usage Data: Pages visited, time spent, device type, and browsing patterns (via cookies/analytics)
Email Subscriptions: When you sign up for our newsletter or promotional emails

How We Use Your Information

To process and fulfill your orders
To send order updates, shipping confirmations, and customer support responses
To send marketing communications (only with your consent — unsubscribe anytime)
To improve our website, products, and shopping experience

Cookies & Tracking

We use essential cookies for site functionality (cart, checkout) and analytics cookies to understand traffic patterns. You can manage cookie preferences in your browser settings.

Data Sharing

We never sell your personal information. We only share data with trusted service partners who help operate our store (payment processors, shipping carriers) under strict confidentiality agreements.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing through Shopify Payments, and regular security reviews.